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We know the "small" print can be really boring. Probably you don't even need to read this stuff unless you're not sure about something, in which case read on, and if your question is still not answered then please use our "Get in touch" page or call us on +44 (0) 1663 308180. Alternately you can find out much more about who we are and what we do on our "About us" page. 

How to pay:

To get our hands on your money we make sure payment is quick, easy and secure and we offer a choice of three payment methods:

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If you have a PayPal or Amazon account you can whisk through checkout quickly by using the details you have securely stored there; or if you prefer you can create an account or simply checkout as a guest using your debit or credit card using Stripe, our card payment option that's really quick and secure.

Please note that when you purchase online from us your credit card, debit card, PayPal or Amazon account may show the name seriouslysillysocks, sillysocks or Perma Retail Ltd for your purchase. seriouslysillysocks.com is a trading name owned by Perma Retail Ltd.


All about delivery:

Please click here to see our: Delivery Guide


And if you need to make a return:

We are really confident that you will be satisfied with the great quality of our socks. To reduce the likelihood that you will need to make a return please be sure of the size you require when ordering. In particular when ordering thick socks take note that you might need oversized boots or welly's!

If there is a problem, we'll take items back within 60 days of receipt for a full refund so long as you cover the cost of postage and the product is returned in its original condition. This means that the product must not have been worn, used, marked or damaged in any way. The product packaging must not have been removed from the socks, marked or damaged in any way. If you have bought tights from us please note that once unpacked these cannot be returned. If in doubt please get in touch using our "get in touch" page or email us at help@seriouslysillysocks.com before returning anything. 

You should expect to receive your refund within 15 days of giving your package to the return shipper but in most cases you will receive a refund more quickly.

If you need to return an item post the product(s) that you want to return to Perma Retail Ltd., GF6 Calico House, Furness Vale Business Centre, Calico Lane, Furness Vale, High Peak, Derbyshire, SK237SW, England. Remember to enclose your name, order number or packing slip so that we can identify you! You're welcome to use the original packaging or other waterproof mailing bag but Please don't fold or squash socks into the packaging you use. If your return is a gift box then to prevent transit damage please ensure it is shipped to us in the shock-proof outer box originally provided and that this is placed inside a waterproof mailing bag. Please pay for postage at the appropriate rate! The socks remain your property until they reach us and so you may wish to use a signed for delivery service for extra peace of mind.

Items that do not meet our conditions stated above cannot be refunded and will be returned to you. 


That's it, thank you so much for shopping at seriouslysillysocks.com . We are very confident you will love our socks and be happy with our service.

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