We know the "small" print can be really boring. Probably you don't even need to read this stuff unless you're not sure about something, in which case read on, and if your question is still not answered then please write to us at firstname.lastname@example.org or call us on +44 (0) 1663 308180. Alternately you can find out much more about who we are and what we do on our "About us" page.
How to pay
Ordering online: To get our hands on your money we make sure payment is quick, easy and secure and we offer a choice of three online payment methods:
- If you have a PayPal or Amazon or GPay account you can whisk through checkout quickly by using the details you have securely stored there;
- Or if you prefer you can create an account or simply checkout as a guest using your debit or credit card using Stripe, our card payment option that's really quick and secure.
Not got the hang of this internet ordering thing? Just give us a call, we can take your order by phone give us a call on +44 (0) 1663308180. Please have a debit or credit card handy. It's also good to call if you need some advice on your potential purchase.
Keeping track of you payment: Please note that when you purchase online from us your credit card, debit card, PayPal or Amazon account may show the name seriouslysillysocks, sillysocks or Perma Retail Ltd for your purchase. seriouslysillysocks.com is a trading name owned by Perma Retail Ltd.
Packaging: All of our socks are bag free and the left and right feet held together with a recyclable card tag. Tights are packed in polythene for hygiene reasons. Bundles of socks may be packaged in polythene which from Autumn 2019 is made from 100% recycled material and fully recyclable. Our gift boxes are cardboard and designed to be reused for personal storage or can be recycled in household waste. Our mailing bags are polythene and come with a spare sticky strip so can be reused for returns or another second mailing use. Polythene should be disposed in normal waste and many authorities will incinerate to produce energy. The polythene we use is biodegradable having an additive to accelerate its degradation were the mailing bag not to be incinerated, and in for example landfill disposal are designed to degrade with a period of a 3 months to 3 years. Please click here for more technical info.
We're not environmental experts by any means but nor are we oblivious to the environmental impact of the products we sell and associated impacts of everything we do including the use of packaging. We use polythene for our mailing bags for multiple reasons. Primarily it's the only packaging material that is waterproof, suitable for the products we sell and economically viable. We use a range of bag sizes to pick the smallest bag possible for each delivery. The flexibility and waterproofing of our mailing bags makes a first time delivery more likely which is better for customer service and eradicates the carbon cost of a second delivery attempt. Our mailing bags can be reused once if required where as other packaging materials cannot. Even were other materials such as paper or card suitable and affordable their overall environmental impact may not be lower. For more information consider this independent article.
All about delivery
Please click here to see our Delivery Guide.
If you want to make a return or exchange
Please click here to see how to Make a Return.
That's it, thank you so much for shopping at seriouslysillysocks.com . We are very confident you will love our socks and be happy with our service.