LIVE HOLIDAY SHIPPING UPDATE!!
We're back to normal! Order by 2pm for same day dispatch (UK customers) or by 2pm for dispatch within 24 hours (international customers).
We're rushing towards Christmas dispatching orders to customers as quickly as ever, that's the same day for orders placed by 2pm to be delivered to UK addresses, and within one working day for orders being sent to locations other than the UK. Our carriers are feeling the heat trying to get everything delivered safely and on time, so please bear in mind when you're ordering with us that delivery can take a bit longer at this time of year. Wherever you are in the UK or elsewhere in the World we have fast shipping options which you might want to consider to ensure your important gift purchases arrive that bit sooner!
Below you'll find our last posting dates after which you're taking a risk if you want to be sure of pre-Christmas delivery. These dates take into account the carriers deadlines and our experience.
If you live in a remote area for deliveries (this especially affects some parts of Wales, Scotland, UK Islands, Canada and Australia) then you might want to take longer lead times into account and allow extra time. All customers might want to remember that if the delivery cannot be made because no one is at home then you'll need to allow extra time to collect your order from a neighbour or the local delivery office!
Ideally you want to order for your delivery to arrive by Monday 23rd December and the advice here assumes that. We don't recommend you rely on Christmas Eve as a delivery day but if you're able to take deliveries on Christmas Eve then consider this as you're safety net or as the last day when you can collect/ receive an order if a delivery attempt to you was unsuccessful on an earlier day.
For delivery in the UK by Monday 23rd December:
Last order date for our:
- Free delivery service is Tuesday 17th December 2pm
- Fast delivery service is Thursday 19th December 2pm
- Guaranteed next working day delivery service is Friday 20th December 2pm for delivery Monday 22nd December (but we can still dispatch next working day Monday 23rd so long as you understand the need to be at the delivery address on Christmas Eve or wait until after Christmas)
- Guaranteed Saturday delivery service is Friday 20th December 3pm for delivery Saturday 21st December.
Live somewhere else in the World?
Please see the options at the checkout for your location to work out whether a delivery will arrive in time. Please note the number of days quoted are working (not calendar days). We offer tracked mail and express services on a country by country basis and the delivery advice varies accordingly but we strongly recommend upgrading to an Express service throughout December. Our Express delivery takes as little as one to two working days depending on location, please check for yours at the checkout.
If in doubt please get in touch, you can email us: email@example.com or call +44 (0) 1663 308180.